Refund & Event Cancellation Policy
While we hope that everyone that registers for WPAFW can attend, we understand that situations arise in which it becomes infeasible. Due to this, WPAFW has created the following policies in regard to refunds, including when we can and cannot issue them:
- For the sake of this policy, Sponsorship will be defined as any level of purchase for the event.
- There is a refund deadline every year for Sponsorships, which is the last day of Pre-registration*. For 2024, that date is SEPTEMBER 20, 2024, at 11:59 pm EST. Refund requests after this time will not be granted. Sponsorships cannot be transferred after the deadline.
- Super-Sponsor memberships will be refunded the upgrade fee from Sponsor memberships.
- In order to obtain a refund, please email [email protected]. We will need your LEGAL NAME (first and last) and BADGE NAME in order to properly identify you for a refund. NO other method of communication will serve as official in regard to refund requests (i.e., no Twitter, Telegram, etc.).
- Sponsorships will be refunded back to the credit card used in the purchase.
- You may request a transfer of Sponsorship before the refund deadline. We will need the following account information about the transferee: Legal name (first and last), Badge Name, and Date of Birth. Once transferred, the Sponsorship is the property of the person whose name it is in now.
- Sponsorships may be downgraded or upgraded before Pre-registration is closed. In the case of downgrading, a refund will be needed first. It will be open again on-site to upgrade to sponsor only.
Event Cancellation
In the event that WPAFW is cancelled, sponsorships will be refunded back to the purchase point.
*
For Super-Sponsors, the refund deadline is September 09, 2024, 11:59 pm EST.